Our experts monitor and guarantee the availability of your AWS infrastructure. Benefit from continuous auditing, support and rapid intervention in the event of failure.
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SKYLOUD is an official AWS consulting partner. This means you can benefit from many advantages in addition to our certified expertise.
Benefit from all the advantages of Amazon Cloud Computing while remaining focused on your core business.
By entrusting the management and evolution of your AWS infrastructure to our experts, you'll free yourself from the constraints of recruitment, on-call duty and keeping expertise in-house.
Our AWS engineers ensure service availability, maintain your infrastructure and provide local support for your teams.
Versions
Performing minor updates, security patches, patches, data cleaning, various maintenance.
Regular Audit
Health Check checks by our SRE engineers to ensure the health of the infrastructure. These audits also allow our teams to be proactive and you bring concrete actions.
PRA Simulation
Backup quality monitoring and annual 'from scratch' reconstruction exercise of the entire technical architecture to simulate the resolution of a major incident.
Monitoring
Close monitoring of our SRE engineers to offer operational excellence to your environments and detect anomalies.
24/7 Incident Response
24/7 response to incidents. Our tools and procedures make it possible to intervene very quickly in case of interruption (<15 min) to guarantee you a very high availability of services.
Availability report
A status page is provided to the client to ensure the availability of its services. In addition, reports are written by our teams on each incident to define the causes and corrective measures to be applied.
Support level 3
Dedicated support to the customer’s technical teams to answer questions about DevOps infrastructure and tools.
Architectural consultancy
Proximity of our cloud architects to advise your technical teams on medium and long-term choices. Our skills in application architecture and infrastructure allow us to have a 360° understanding of your challenges.
Monitoring committee
Monthly committee with the client’s technical teams to present the activity of the month (availability, incident reports. Finops, etc...) and define the actions of the following month.
We optimize your systems and we are proactive for your teams
We always remain ultra available and responsive to each of your requests.
We are proactive in responding to your future challenges and issues
We employ strict protocols internally and are vigilant for the slightest abnormal activity
We guarantee our partners the high availability of their Cloud infrastructure.
GTI - Turnaround time less than 15 minutes
GTD - Over 99.9% availability rate
GTR - Service restoration under 2 hours
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Thanks to Skyloud, we save a lot of time on the Tech side! We no longer need to open the lid to manage and maintain our hosted cloud tools (like Sentry and Grafana) as well as all the sites of the marketing team.
The reactivity to manage small worries on a daily basis is reassuring and gives us great peace of mind. In doing so we can focus on our business and on the tech&product team.
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